Website hacking is on the rise globally and the target are usually small businesses. As more and more eCommerce websites are developed, it becomes the target of criminal hackers. Here is a 2016 Q1 report on Website Hacked Trend by the Sucuri.

You can easily find hack tool on hackers website or learn about hacking websites at the hackers site but be careful when you browsing the hacker website because these hacking sites might be installed with hack tool or hacking programs that will try to infect or steal information from your computer. Most young people who are internet savvy would be keen or just curious to learn about website hack and will try their hand to successfully hack a website. After their first successful attempt, they may start hacking sites, soon, they’ll be known as website hacker by their peers and going about performing website hack.

So, what to do when website is hacked? Below are 5 steps you can take.

  1. Stay Clam

    You don’t need to tell the whole world that “my website has been hacked!!!”. It is not the end of the whole. There are companies out there that provide services to fix or repair hacked website (eg. Integrity System Integrator), so, don’t panic.

  2. Get Help

    Unless you are technically well versed with website programming or codes, I suggest you engage a company that offers reliable service to fix your hacked website. If your website is using WordPress, you can install the Wordfence plugin to scan your website for malicious code and files and fix it. If you prefer or looking for a Singapore company to help you, you can try Integrity System Integrator to get your hacked website fixed.

  3. Get Ready Your Information

    If you are engaging someone to fix the problem, you’ll need to get ready the following information. You should consider keeping this information in a safe location that you can access quickly when you need it.

    CMS Login: your content management system with administrative or super admin rights

    Hosting Login: your hosting control panel or cpanel to access your database and web logs

    Your Web Logs: both the access logs and error logs. Be sure that your hosting company provides the web logs. Most web hosts do, but a few hosting companies do not turn this feature on by default or may not provide access to them.

    FTP / sFTP Access Credentials: this should include the hostname, username, and password

    Backups: Any backups you may have

  4. Take Your Website Offline

    Temporary shut the site down or take it offline while it is being repaired. Your hosting control panel or cpanel may have the ability to temporarily turn off your site. You can protect the main directory where your website resides with a password to block visitors from accessing your site while the website is being fixed.

  5. Scan Your Local Computers For Viruses And Malware

    The last thing you need to do is to scan your local computer(s) with an anti-virus software to make sure they aren’t infected with malware, spyware, Trojans, etc. Be sure your anti-virus software is up-to-date before using it to scan your computer. You can also use some free and legitimate software tools to remove malware and spyware.

After your website has been fixed, you may want to protect it from future hacking. Click here for such services provided by Integrity System Integrator.

If you have further inquiries, you can contact me.

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